British Airways Farce
We’re all aware of the T5 and British Airways shambles of the last week or so and how their combined incompetence has left thousands of people miserable. We have a first hand account (and a justified rant) from friend of escapework.net, Sally.
Enjoy. . . .
“Yes indeed, I can safely say it was indeed first hand… We witnessed the queues of people at cash machines because, quelle une grande surprise.. they’d forgotten to set up the phone links to the card machines in the shops, the lifts not working, all the escalators going in one direction (in the convenient direction of all the super expensive shops I might add).
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